Privacy policy

In accordance with the principles of legality, fairness and transparency, we provide you with this Privacy Policy.

Who is the Data Controller?

For what purposes do we process your personal data?

At Óptima Mayores, we process the information provided by interested parties for the following purposes:

• To manage the request for information and/or advice regarding the different products offered by the company.
• To provide personalised studies based on the financial and property data provided by the user.
• To maintain commercial communications related to our services, provided that the user has given their explicit consent.
• To manage the contractual relationship in the event that the user ultimately contracts a product through our mediation.

How long will we keep your personal data?

The personal data provided will be kept for as long as the professional relationship is maintained, its deletion is not requested by the interested party, or for the years necessary to comply with legal obligations (such as tax or anti-money laundering regulations).

What is the lawful basis for processing your data?

The legal basis for the processing of your data is:

• Consent: By filling in the contact forms or sending an email, the user gives their explicit consent for the processing of their data for the purposes described.
• Pre-contractual/Contractual execution: The processing is necessary for the preparation of a financial study or the execution of a service provision contract.
• Legitimate Interest: To send commercial information about services similar to those originally requested or contracted.

To which recipients will your data be communicated?

Your data will not be transferred to third parties except under legal obligation or when necessary for the provision of the service:

• Financial entities and insurance companies: Only those necessary to process and formalise the product requested by the user.
• Service providers: Such as IT support or management agencies that act as data processors under strict security conditions.
• Public bodies: When required by current regulations.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether Óptima Mayores is processing personal data that concerns them or not. Interested parties have the right to:

• Access their personal data.
• Request the rectification of inaccurate data.
• Request its deletion (right to be forgotten) when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Request the limitation of its processing, in which case it will only be kept for the exercise or defence of claims.
• Object to the processing of their data.
• Portability of the data to another controller.

The user may exercise these rights by sending a written communication to the registered office of Óptima Mayores or via email to [email protected], attaching a copy of their ID or equivalent document.

Security Measures 

Óptima Mayores guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the GDPR and organic law 3/2018 (LOPDGDD) in order to protect the rights and freedoms of USERS.

Links to Third Parties

This website may contain links to third-party sites. Óptima Mayores is not responsible for the privacy practices or the content of such websites. We recommend that you read the privacy policies of any site you visit.